Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Agent Desktop—Browser Edition User Guide

30

June 2007

The Conference window appears and the active call is put on hold.

2. Enter the phone number of the person you want to add to the conference call 

in the Number field, and then click Dial.

3. After Party B answers the phone, click Alternate to speak to the conference, 

and then click Alternate again to speak to Party B.

You may continue clicking Alternate to switch between the conference and 
Party B. When you speak to one party, the other party is on hold.

4. Click Add to Conf. 

Party B is added to the conference call.