Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Logging in Using Agent Desktop
September 9, 2013
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3. Select the Mobile Agent Mode check box. The Mobile Agent Login window
appears (
).
4. In the Mobile Agent Parameters section, select the call mode you want to use
and type your phone number in the Mobile Agent Phone Number field.
NOTE: Enter only numbers in the Mobile Agent Phone Number field. This field
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
NOTE: Click OK or press Enter to log in. Agent Desktop starts and is
automatically minimized. If your team assignment is changed while
you are logged in, then you must restart Agent Desktop for the
change to go into effect.
automatically minimized. If your team assignment is changed while
you are logged in, then you must restart Agent Desktop for the
change to go into effect.
Login Notes
■
The Login Name field has a maximum of 32 characters. The Login ID,
Extension, and Password fields have a maximum of 12 characters.
Extension, and Password fields have a maximum of 12 characters.
Figure 4.
Mobile Agent Login window