Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Agent Desktop User Guide

December 4, 2012

Table 7

lists the shortcut keys for the integrated browser window.

Ctrl+Shift+M

Selects the team message.

Ctrl+Shift+T

Shifts focus to the next web page of the integrated browser.

Table 6.

Integrated browser window shortcut keys

Icon

Name

Shortcut

Description

Back

Alt+left arrow

Returns you to the last page you viewed.

Forward

Alt+right arrow

Takes you to the page you viewed before
clicking the Back button.

Stop

Esc

Stops the browser from loading a web page.

Refresh

Refreshes the current web page.

Home

Alt+Home

Displays your predefined home page.

—

New tab

Ctrl+Shift+T

Opens a new tab in the foreground (if using
tabs).

—

New tab

Alt+Enter

Opens a new tab in the foreground from the
address bar.

—

Next tab

Ctrl+Tab

Takes you to the next tab.

—

New
window

Ctrl+N

Opens a new window (if not using tabs).

—

Close tab

Ctrl+Shift+X

Closes the current tab (or current window if a
popup).

—

Address

Alt+D

Moves the cursor to the Address field (if
configured).

—

Browser

Ctrl+Shift+B

Moves the cursor to the browser pane.

—

Work
Sites

Alt+W

Moves the cursor to the Work Sites field.

—

Shift+click

Opens a link in a new window.

—

Ctrl+click

Opens a link in a new tab in the background.

—

middle mouse
button

Opens a link in a background tab.

Table 5.

Main window screen reader shortcut keys (cont’d)

Shortcut

Description