Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User Guide
12
July 2008
4. Select the Mobile Agent Mode check box. The mobile agent Login window
appears (
5. In the Mobile Agent Parameters section, select the call mode you want to use
and type your phone number in the Mobile Agent Phone Number field.
NOTE: Enter only numbers in the Mobile Agent Phone Number field. This field
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
6. Click OK or press Enter to log in.You are now logged into CAD-BE in the Not
Ready state.
Login Notes
■
The Login Name/ID field has a maximum of 32 characters. The Password,
Extension, and Mobile Agent Phone Number fields have a maximum of 64
characters.
Extension, and Mobile Agent Phone Number fields have a maximum of 64
characters.
■
When you log in, you may see the error message, “A licensing error has
occurred. Please see your administrator.” This generally appears when all
Agent Desktop software licenses are in use. For this reason, it is important
that you log out of CAD-BE when you are done using it, rather than simply
closing your browser.
occurred. Please see your administrator.” This generally appears when all
Agent Desktop software licenses are in use. For this reason, it is important
that you log out of CAD-BE when you are done using it, rather than simply
closing your browser.
Figure 2.
Mobile agent Login window