Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Página de 42
Cisco Agent Desktop—Browser Edition User Guide
16
February 6, 2013
VPN Split Tunneling
VPN split tunneling allows you to access a public network and a local area network 
simultaneously, using the same physical network connection. 
There are two types of VPN split tunneling scenarios.
Scenario 1: The CAD servers are on the public network and a third-party 
application is used through the VPN. In this scenario, you must launch and log 
into CAD-BE before establishing the VPN connection. If the VPN connection is 
lost during a session, you must restart CAD-BE and then reestablish the VPN 
connection.
Scenario 2: The CAD servers are on the VPN and a third-party application is 
used through the public network. In this scenario, you must establish the VPN 
connection before launching Agent Desktop. If the VPN connection is lost 
during a session, you must close CAD-BE, reestablish the VPN connection, 
and then restart CAD-BE.