Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop—Browser Edition User Guide
14
February 6, 2013
5. Select the Mobile Agent Mode check box. The mobile agent Login window
appears (
).
6. In the Mobile Agent Parameters section, select the call mode you want to use
and type your phone number in the Mobile Agent Phone Number field.
NOTE: Enter only numbers in the Mobile Agent Phone Number field. This field
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
cannot include spaces, dashes, parentheses, or other non-numeric
characters.
7. Click OK or press Enter to log in.You are now logged into CAD-BE in the Not
Ready state.
NOTE: If your team assignment is changed while you are logged in,
then you must restart CAD-BE for the change to go into effect.
then you must restart CAD-BE for the change to go into effect.
Login Notes
■
The Login Name/ID field has a maximum of 32 characters. The Password,
Extension, and Mobile Agent Phone Number fields have a maximum of
64 characters.
Extension, and Mobile Agent Phone Number fields have a maximum of
64 characters.
Figure 3.
Mobile agent Login window