Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide 7.1
2
November 2006
Desktop Administrator Feature Levels
There are three feature levels of Cisco Desktop Administrator: Standard, Enhanced,
and Premium. The following chart outlines the features available in each feature level.
All features not listed here are present at all three feature levels.
and Premium. The following chart outlines the features available in each feature level.
All features not listed here are present at all three feature levels.
Related CAD Documentation
The following documents contain additional information about CAD 7.1:
■
Cisco CAD Installation Guide
■
Cisco Agent Desktop User Guide
■
Cisco Agent Desktop—Browser Edition User Guide
■
Cisco Supervisor Desktop User Guide
■
Cisco IP Phone Agent User Guide
■
Mobile Agent Guide for Cisco Unified CC Enterprise
■
Cisco CAD Service Information
■
Integrating CAD Into a Citrix MetaFrame Presentation Server or Microsoft
Terminal Services Environment
Terminal Services Environment
Table 1.
Cisco Desktop Administrator feature levels
Feature
Standard
Enhanced
Premium
Configure CAD interface
×
×
Configure work flows
×
×
Configure task buttons for Agent
Desktop toolbar
Desktop toolbar
×
×
Configure CAD integrated browser
×
Configure CAD-BE integrated browser
×
×
Time of day event and data condition
×
CAD agent work flow HTTP Post/Get
action
action
×
CAD-BE agent work flow HTTP
Post/Get action
Post/Get action
×
×
IPC Receive event
×