Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco documentation and additional literature are available on Cisco.com. Cisco also 
provides several ways to obtain technical assistance and other technical resources. 
These sections explain how to obtain technical information from Cisco Systems.

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

You can access international Cisco websites at this URL:

The Product Documentation DVD is a comprehensive library of technical product 
documentation on a portable medium. The DVD enables you to access multiple 
versions of installation, configuration, and command guides for Cisco hardware and 
software products. With the DVD, you have access to the same HTML 
documentation that is found on the Cisco website without being connected to the 
Internet. Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. 
Registered Cisco.com users (Cisco direct customers) can order a Product 
Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) 
from Cisco Marketplace at this URL:

Registered Cisco.com users may order Cisco documentation at the Product 
Documentation Store in the Cisco Marketplace at this URL:

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 
5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and 
Canada, or elsewhere by calling 011 408 519-5055. You can also order 
documentation by e-mail at 

 or by fax at 

1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 
519-5001.