Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Enter the host name or IP address of the CAD Base Services servers. This is where 
the Tomcat webserver required to run CAD-BE is installed.

If you have agents outside your firewall, use the external host name or IP address that 
maps to the primary and secondary CAD Base Services servers. If all agents are 
inside your firewall, use the internal host name or IP address.

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If you have only one instance of the CAD Base Services, enter the information 
in the Primary section.

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If you are also using a secondary instance of the CAD Base Services and 
have configured replication, enter its location in the Secondary section.

NOTE:  The Secondary section is not enabled until the secondary CAD Base 
Services are set up and replication is configured.