Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

The Miscellaneous tab (

) sets up further dialing properties. 

NOTE:  This tab is the same for the North American and variable 
length dial string formats.

Neighboring area 
codes with local dialing 
privileges

The area codes to which you can place non-toll calls. 
Click Add to add a new area code to the list and click 
Delete to remove an area code from the list.

Exchanges for 7-digit 
local numbers

Choose the neighboring area code, then enter the 
exchanges within that area code which do not require 
you to dial 1 or the area code. Check All exchanges as 
7-digit numbers if no exchange requires you to dial 1 
or an area code.

Exchanges for 10-digit 
local numbers

Choose the neighboring area code, then enter the 
exchanges within that area code that require you to dial 
the area code but not a 1. Check All exchanges as 
10-digit numbers if all exchanges require you to dial an 
area code but not a 1.