Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Dial Strings
November 2006
59
Variable Length Dial String Format
If you choose the variable length dial string format, the following three tabs are active:
Telephone Number Display
The Telephone Number Display tab (see
) enables you to configure how
phone numbers are displayed in Agent Desktop.
The selections you make are reflected in the Sample fields. (An exception is if you
enter a value in either of the “Remove first ‘n’ digits” and “Remove last ‘n’ digits”
fields. In that case, the sample does not change.)
enter a value in either of the “Remove first ‘n’ digits” and “Remove last ‘n’ digits”
fields. In that case, the sample does not change.)
NOTE: The number of digits displayed in each section of the sample
phone number is for illustration only. The samples do not reflect the
number format you set up on the Phone Number Format tab.
phone number is for illustration only. The samples do not reflect the
number format you set up on the Phone Number Format tab.
Figure 33.
Telephone Number Display tab.
Table 10.
Telephone Number Display tab sections
Tab Section
Description
External number format
Specify how you want to view the calling number and
called number phone numbers.
called number phone numbers.