Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide 7.1
58
November 2006
Figure 32.
Miscellaneous tab.
To configure the miscellaneous options:
■
Select or clear the appropriate check boxes on the Miscellaneous tab as
desired, and then click Apply to save your changes.
desired, and then click Apply to save your changes.
Table 9.
Miscellaneous tab sections.
Tab Section
Description
Use text from the
clipboard as the phone
number when pressing
the call button
clipboard as the phone
number when pressing
the call button
Check to enable Agent Desktop to use text on the
clipboard as the dialed number when the Call button is
pressed, as long as the text on the clipboard is a valid
text string.
clipboard as the dialed number when the Call button is
pressed, as long as the text on the clipboard is a valid
text string.
Show the dial pad
when using text from
the clipboard for
dialing.
when using text from
the clipboard for
dialing.
Available only if “Use text from the clipboard…” is
enabled. Check to display the dial pad before dialing a
number copied from the clipboard. If this box is not
checked, Agent Desktop dials the number without
displaying the dial pad.
enabled. Check to display the dial pad before dialing a
number copied from the clipboard. If this box is not
checked, Agent Desktop dials the number without
displaying the dial pad.
Convert text to digits in
phone numbers
phone numbers
Converts phone numbers expressed in alpha characters
(for example, 1-800-ANYWORD) to their numeric
equivalents before dialing.
(for example, 1-800-ANYWORD) to their numeric
equivalents before dialing.