Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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Ordering Documentation
Registered Cisco.com users may order Cisco documentation at the Product 
Documentation Store in the Cisco Marketplace at this URL:
Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 
5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and 
Canada, or elsewhere by calling 011 408 519-5055. You can also order 
documentation by e-mail at 
 or by fax at 
1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 
519-5001.
Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing 
the online feedback form that appears with the technical documents on Cisco.com.
You can submit comments about Cisco documentation by using the response card (if 
present) behind the front cover of your document or by writing to the following 
address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
From this site, you will find information about how to:
Report security vulnerabilities in Cisco products.
Obtain assistance with security incidents that involve Cisco products.
Register to receive security information from Cisco.
A current list of security advisories, security notices, and security responses for Cisco 
products is available at this URL: