Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide 7.0
16
31-Mar-06
Passwords
A password is optional for Desktop Administrator. By default, no password is
required.
required.
If a password is configured, when you select the logical contact center node you will
be prompted to provide the password before you can access any of the subnodes.
The password is not specific to one user, but must be entered by anyone trying to
access that logical contact center node.
be prompted to provide the password before you can access any of the subnodes.
The password is not specific to one user, but must be entered by anyone trying to
access that logical contact center node.
To set up a password:
1. In the navigation pane, select the logical contact center node.
2. Choose Setup > Change Password.
Figure 3.
Administrator Password dialog box.
3. Enter a new password, type it again to confirm it, and then click OK.
Passwords are case sensitive and may consist of one or more alphanumeric
characters.
characters.
Desktop Administrator is now password protected.
To change your password:
1. In the left pane, select the logical contact center node.
2. Choose Setup > Change Password.
The Change Password dialog box appears. (see
3. Enter your old password, a new password, and your new password again to
confirm it, and then click OK.
Your Desktop Administrator password is now changed.