Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
180
January 16, 2013
Configuring Supervisor Properties
The Supervisors window (
) displays a list of all the supervisors configured in
Unified ICM. From this window you can select and view a supervisor’s properties. You
can change the supervisor’s password from the properties dialog box. (Supervisors
can also change their password in Supervisor Desktop.)
can change the supervisor’s password from the properties dialog box. (Supervisors
can also change their password in Supervisor Desktop.)
NOTE: You cannot change a supervisor’s ID, login name, display
name, or team—that information is administered in Unified ICM.
name, or team—that information is administered in Unified ICM.
To view supervisor properties:
1. Select the supervisor from the supervisor list, then click Properties. The
Supervisor Properties dialog box appears (
NOTE: You can also double-click or right-click the supervisor’s name to display
the Properties dialog box.
the Properties dialog box.
2. Click OK to close the window after reviewing the supervisor’s properties.
Figure 101. Supervisor window