Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Configuring Supervisor Properties
January 16, 2013
181
Changing a Supervisor’s Password
Initially, a supervisor’s password is blank. The supervisor can then choose a
password. If the supervisor forgets the password, you can reset it from the Supervisor
Properties dialog box. The supervisor can then choose a new password.
password. If the supervisor forgets the password, you can reset it from the Supervisor
Properties dialog box. The supervisor can then choose a new password.
To change a supervisor’s password:
1. Select the supervisor from the supervisor list, then click Properties. The
Supervisor Properties dialog box appears (
2. Enter a new password in the Password field (it will appear as asterisks), then
click OK. The password is changed.
The fields in the dialog box are described below.
Figure 102. Supervisor Properties dialog box
Field
Description
ID
Supervisor’s user ID for Supervisor Desktop.
Password
Supervisor’s password.
Login Name
Supervisor’s login name.
Display name
Supervisor’s name as seen in Agent Desktop and
Supervisor Desktop.
Supervisor Desktop.
Team/Type pane
Team the supervisor is assigned to and supervisor
type (primary or secondary).
type (primary or secondary).