Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Configuring Contact Lists
January 16, 2013
199
Finding Users
NOTE: Searches are not case sensitive. For example, if you type a
lowercase letter “s” in a search field, the results will include all items
that begin with the lowercase letter “s” and the uppercase letter “S.”
lowercase letter “s” in a search field, the results will include all items
that begin with the lowercase letter “s” and the uppercase letter “S.”
NOTE: Search results include users who are retrieved from the
Unified Presence LDAP server as well as users who have been added
manually to Desktop Presence Administrator as external contacts.
Unified Presence LDAP server as well as users who have been added
manually to Desktop Presence Administrator as external contacts.
NOTE: You can only search for users from a specific contact list page.
To find users:
1. Choose Cisco Unified Presence Settings > Contact Lists. The Contact Lists
page appears.
2. Select a contact list by clicking its name. The page for that specific contact list
appears.
3. If you do not want the search results to include users who are already in the
current contact list, select Included from the Search for field drop-down list
and False from the criterion drop-down list, then click +. A new condition with
default values (Included and True) is added to the search query (
and False from the criterion drop-down list, then click +. A new condition with
default values (Included and True) is added to the search query (
).
Figure 116. Search query with two conditions (default)