Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Dial Strings
January 16, 2013
75
To configure advanced internal dialing options:
1. Select the maximum number of digits used for internal extensions.
2. If you select 7 or more as the maximum number of digits for internal
extensions, complete the following steps.
a. Type a number in the Exchange field.
b. Type the first number in the Range of subscriber numbers field.
c. Type the last number in the To field.
d. Click Add.
e. Repeat steps
through
for each additional exchange used.
3. Click OK to save your changes and close the Advanced Dialing Plan window.
Table 7.
Advanced Internal Dialing tab — description
Section
Description
Extensions
The maximum number of digits in an internal extension
number, from 1–12.
number, from 1–12.
NOTE: If you select 7, you must specify the internal
exchange and the corresponding range of subscriber
numbers, so that the application can distinguish
between a 7-digit internal phone number and a 7-digit
outgoing call.
exchange and the corresponding range of subscriber
numbers, so that the application can distinguish
between a 7-digit internal phone number and a 7-digit
outgoing call.
7-digit extensions:
(Available only if you select 7 or more as the maximum
number of digits for internal extensions.)
number of digits for internal extensions.)
Exchange
The internal exchange.
Range of subscriber
numbers
numbers
The range of subscriber numbers from low to high that
correspond to the selected exchange.
correspond to the selected exchange.