Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Dial Strings

January 16, 2013

77

1. Type a number in the Neighboring area codes field, then click Add.

2. If appropriate, complete one of the following steps.

■

If there are no exchanges within the neighboring area code that you 
entered in step 

 that require ‘1’ or an area code, select the All exchanges 

as 7-digit numbers check box.

■

If all exchanges within the neighboring area code that you entered in 
step 

 require an area code but not ‘1’, select the All exchanges as 

10-digit numbers check box.

3. If the neighboring area code that you entered in step 

 has one or more 

exchanges that do not require ‘1’ or an area code, type the numbers in the 
Exchanges for 7-digit local numbers field, then click Add.

4. If the neighboring area code that you entered in step 

 has one or more 

exchanges that require an area code but not ‘1’, type the numbers in the 
Exchanges for 7-digit local numbers field, then click Add.

5. Repeat step 

 through step 

 for each neighboring area code that you wish to 

configure.

6. Click OK to save your changes and close the Advanced Dialing Plan window.