Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
The IP Phone Agent Screen
November 2006
3
The IP Phone Agent Screen
) by pressing the Services
button on your IP phone. The only screen that requires data entry is the login screen;
all other screens use selection menus.
all other screens use selection menus.
NOTE: See your IP phone documentation for explanations of your phone’s
functions and features.
functions and features.
Figure 1.
The IP Phone Agent initial menu. Your menu may differ..
Soft Keys
Each screen displays specific soft keys. Keys you will see are:
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SERVICES
1 IP PHONE AGENT
Make Your Selection...
Select
Exit
Time and date
Screen title
Menu option
Soft key
definitions
definitions
Primary extension
Table 1.
Soft keys
Soft key
Description
<<
Deletes an entry backward, one character at a time.
CData
Displays the caller data for the current call.
Exit
Exits the current screen and displays the Agent State
screen (if you are logged in) or the Login screen (if you
are logged out).
screen (if you are logged in) or the Login screen (if you
are logged out).
OK
Closes the screen.