Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Supervisor Desktop User Guide
60
June 2007
Use the Test button to check if the email alert action is configured correctly. When you
click Test, a test email is sent to the email addresses in the To and BCC fields.
click Test, a test email is sent to the email addresses in the To and BCC fields.
If the test email is successful, “Mail Sent Successfully” appears in the field next to the
test button. If it is unsuccessful, “Mail Send Failed” appears. In that event, check your
entries in the To, BCC, and Mail Server fields for accuracy and test it again.
test button. If it is unsuccessful, “Mail Send Failed” appears. In that event, check your
entries in the To, BCC, and Mail Server fields for accuracy and test it again.
High Priority
Select the check box if you want the email to be
delivered with high priority. Leave it unselected for
normal email delivery.
delivered with high priority. Leave it unselected for
normal email delivery.
Message Pane (not
labeled)
labeled)
Optional. Enter a message to appear in the body of the
email.
email.
Table 16.
Email Alert Action Setup dialog box fields — Continued
Field
Description