Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Creating Supervisor Work Flows
June 2007
59
Figure 29.
Email Alert Action Setup dialog box
To set up an email alert action, complete the Email Alert Action Setup dialog box (see
) as follows:
Table 16.
Email Alert Action Setup dialog box fields
Field
Description
From:
Required. Enter your email address. The first time this
dialog box is displayed the field is blank; thereafter it is
automatically filled with what you previously entered.
dialog box is displayed the field is blank; thereafter it is
automatically filled with what you previously entered.
To:
Required. Enter the email addresses of the recipients,
separated by a semicolon. The first time this dialog is
displayed the field is blank; thereafter it is automatically
filled with what you previously entered.
separated by a semicolon. The first time this dialog is
displayed the field is blank; thereafter it is automatically
filled with what you previously entered.
Mail Server:
Required. The SMTP IP address or host name of the
email server used to send the email. The first time this
dialog is displayed the field is blank; thereafter it is
automatically filled with what you previously entered.
email server used to send the email. The first time this
dialog is displayed the field is blank; thereafter it is
automatically filled with what you previously entered.
BCC:
Optional. Enter the email addresses of the recipients you
want copied in on the email message. The first time this
dialog is displayed the field is blank; thereafter it is
automatically filled with what you previously entered.
want copied in on the email message. The first time this
dialog is displayed the field is blank; thereafter it is
automatically filled with what you previously entered.
Subject:
The subject line is automatically generated by the
action.
action.