Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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Logging into Supervisor Desktop
July 2008
9
The VPN connection must be established before starting Supervisor Desktop. If the 
VPN connection is lost during a session, you must restart Supervisor Desktop after the 
connection is reestablished.
If Supervisor Desktop can log into all services except the Chat service, you must 
restart Supervisor Desktop after the Chat service comes back online. 
It has been verified that Cisco VPN 3000 Concentrator and Cisco VPN Client work 
properly with Supervisor Desktop, and are supported for access. VPN solutions from 
other vendors may work correctly, but since they have not been formally verified, they 
are not supported. If you want an alternative solution to be verified, please contact 
your Cisco distributor.