Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Logging into Supervisor Desktop

July 2008

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Logging into Supervisor Desktop

NOTE:  If you want to use all of the functionality of Supervisor 
Desktop, you must first log into Agent Desktop. For more information, 
see the Cisco Agent Desktop User Guide.

1. Choose Start > Programs > Cisco > Desktop > Supervisor. The Supervisor 

Login window appears (

).

2. Enter your Supervisor Desktop login name/ID and password in the 

appropriate fields, then click OK or press Enter. Supervisor Desktop starts.

NOTE:  After you log in, the application does not show any data and 
the status bar displays “No Service”. You must select a team from the 
Team drop-down list to display data.

NOTE:  The first time you log into Supervisor Desktop, the password is 
empty by default—all you need to enter is your Login ID. After you’ve 
logged in, create a password using the Change Password function.

NOTE:  The first time you log into Supervisor Desktop, the Login 
Name/ID field is empty. The next time you log in, the Login Name/ID 
field is automatically filled with the information you entered before. If 
you share a computer with another supervisor, verify that this field 
has your information and not the other supervisor’s information.

Figure 1. 

Supervisor Login window

NOTE: The 
Supervisor Login 
window prompts for 
either your name or 
your ID, depending 
on the method that 
your administrator 
configured.