Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Using Chat

March 25, 2013

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2. To chat with one person, double-click that person’s name. To chat with several 

people, select their names and choose Actions > Chat. A Chat window opens 
and a session begins with the people you selected (

3. Type your message in the text entry field.

4. If you want your message to be noticed immediately by popping on the 

recipient’s screen, select the High priority check box.

Figure 22. 

Chat Session window

Chat history pane

Text entry field