Cisco Cisco Agent Desktop 8.5 Referências técnicas
Debugging
May 2007
43
Debugging for Cisco Desktop Monitoring Console
The Cisco Desktop Monitoring Console is a Java application with its own debug
methods. The configuration file that controls debugging does not follow the CAD
standard debugging thresholds.
methods. The configuration file that controls debugging does not follow the CAD
standard debugging thresholds.
The configuration file is located on the computer on which the CAD services are
installed, at:
installed, at:
C:\Program Files\Cisco\Desktop\Tomcat\conf\smc.cfg
To turn on debugging:
1. In a text editor, open smc.cfg.
2. Locate the line that starts with:
log4j.rootLogger=<threshold> …
Replace <threshold> with the desired debugging level (see
).
3. Save the configuration file.
The available debugging options are:
Configuration Files
The following configuration files can be edited to turn on threshold debugging:
Table 13.
Cisco Desktop Monitoring Console debugging options
Option
Records:
DEBUG
Debug messages.
INFO
Debug and informational messages
WARN
Debug, informational, and warning messages.
ERROR
Debug, informational, warning, and error messages
FATAL
Debug, informational, warning, error, and fatal messages
ALL
All messages.
OFF
Debugging is turned off.
Table 14.
CAD configuration files
Application/Service
Configuration File
Backup and Restore utility
CDBRTool.cfg