Cisco Headend System Release 2.7 Guia Da Instalação
Appendix B
Troubleshooting the DTACS Server
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3 Type cd firefox to change to the Firefox directory
4 Type ls to view all files in the Firefox directory. Note the name of the
4 Type ls to view all files in the Firefox directory. Note the name of the
******.default directory.
Note: The asterisks (*******) are place holders for the first part of the .default
filename.
Note: The asterisks (*******) are place holders for the first part of the .default
filename.
5 Type cd *******.default to change to the default directory.
6 Type ls to view the contents of the default directory. Verify that the Cache
6 Type ls to view the contents of the default directory. Verify that the Cache
directory exists.
7 Type cd Cache to change to the Cache directory.
8 Type ls to view the contents of the Cache directory.
8 Type ls to view the contents of the Cache directory.
CAUTION:
Verify that you are in the Firefox Cache directory
(/export/home/dtacs/.mozilla/firefox/*******.default/Cache/) before
you type the next command.
When you type the next command you will delete all files in the
directory.
Verify that you are in the Firefox Cache directory
(/export/home/dtacs/.mozilla/firefox/*******.default/Cache/) before
you type the next command.
When you type the next command you will delete all files in the
directory.
9 Type pwd at the prompt to verify that you are in the Firefox Cache directory.
The directory name appears at the system prompt.
10 Type rm -rf * to remove files in the directory.
11 Type ls at the prompt to verify that all files have been removed from the
11 Type ls at the prompt to verify that all files have been removed from the
directory.
12 Start the DTACS WUI.
Note: After restarting Tomcat, wait for few minutes before opening DTACS WUIs.
The Tomcat server takes several minutes to restart and bind to the DTACS WUI
interface.
The Tomcat server takes several minutes to restart and bind to the DTACS WUI
interface.