Cisco Cisco Unified Service Statistics Manager 1.3 Guia Da Instalação

For Cisco 1040 Sensor installation procedures and regulatory compliance and safety information, see Quick Start Guide for 
Cisco 1040 Sensor. (Be sure to configure DHCP and DNS for Cisco 1040s as directed in the quick start guide.) 

To configure Service Monitor to obtain data from Cisco 1040s, you must:

Add at least one TFTP server to Service Monitor.

Edit the Cisco 1040 sensor default configuration file.

Copy the binary image to the root location on the TFTP server. 

Verify that the configuration is successful in Service Monitor: 

From the Cisco 1040 Sensor Details page, confirm that the Registered with column for each sensor contains an IP 
address. If not, take steps to establish contact. (For more information, see online help.) 

Run a sensor report, including all Cisco 1040s in the report filter. If the report contains expected data, the configuration 
is successful. 

For supported binary images, see Cisco Unified Service Monitor 2.3 Compatibility Matrix.

Before you configure Service Statistics Manager:

SSM Agent must be installed on the Operations Manager server and on the Service Monitor servers. (See 

.)

Operations Manager and Service Monitor must be configured as explained in 

and 

.

For complete instructions, see the online help for Service Statistics Manager.

Run discovery from Service Statistics Manager. (See 

Confirm the status of the SSM Agents that you installed on Operations Manager and each Service Monitor that has 
been added to Operations Manager:

In Service Statistics Manager, select the Administration tab and scroll to Advanced.

Click the Operations Manager/Service Monitor Details Show link. The Operations Manager/Service Monitor Details 
window appears. The status for each SSM Agent—one for Operations Manager and one for each Service 
Monitor—should be green. Green indicates that the SSM Agent is connected to and communicating with Service 
Statistics Manager.

If an SSM Agent Status is red, a user with Administrator role should access the SSM Administration Console and perform 
troubleshooting; see instructions in User Guide for Cisco Unified Service Statistics Manager 1.3. 

After each SSM Agent status is green, Service Statistics Manager is configured correctly. 

Service Statistics Manager reports are generated once daily at 4:30 AM and will be available the day after you complete 
steps 

 and 

. At that time, view daily Service Statistics Manager reports to verify that Operations Manager and Service 

Monitor are configured correctly to provide information to Service Statistics Manager and perform additional 
configuration if necessary.

The day after you configure Service Statistics Manager, view some daily reports—weekly and monthly reports will not 
be available yet. View reports with data from:

Service Monitor:

Call Traffic and Duration Across Clusters—Daily.

Call Volume Report on H.323 Gateways.