Cisco Cisco Agent Desktop 8.5 Guia De Configuração Rápida
Configuring and Troubleshooting VoIP Monitoring
62
November 2013
Utility Syntax
The syntax for the NICQ utility is:
NICQ.exe [-?] [-o outfile] [-t seconds] [-p ipaddr] [-s]
defines the available parameters.
Running the NICQ Utility
Before running the NICQ utility, generate RTP traffic to the desktop or server whose
NIC is being tested. This is generally done by placing a phone call to the agent phone
or simulating RTP traffic.
NIC is being tested. This is generally done by placing a phone call to the agent phone
or simulating RTP traffic.
To run the NICQ utility:
1. On the computer whose NIC is being tested, open a command window.
2. Navigate to the folder where NICQ.exe is located (by default,
C:\Program Files\Cisco\Desktop\bin).
3. In the command window, type the following command. For information about
parameters, see
NICQ.exe
4. When prompted, type 1 or 2 to select the type of system being tested:
■
Type 1 if your configuration has a daisy-chained IP phone and desktop
monitoring.
monitoring.
Table 8.
NICQ.exe parameters
Parameter
Description
-?
Causes the usage screen to be displayed.
-o
Defines the name of the file that will receive the results of the tests.
By default, the file is named NICQ_Output.txt and is placed in the
current folder.
By default, the file is named NICQ_Output.txt and is placed in the
current folder.
-t
Indicates how long the utility will listen on each NIC for network
traffic. The default is 20 seconds.
traffic. The default is 20 seconds.
-p
Allows the IP address (in #.#.#.# format) of the daisy-chained IP
phone to be passed to the utility. You can use this if you know the IP
address and don’t want to take the time to detect it during test runs.
phone to be passed to the utility. You can use this if you know the IP
address and don’t want to take the time to detect it during test runs.
-s
Minimizes the additional system information that is collected and
written to the output file. The collection step adds significant time to
the length of the tests.
written to the output file. The collection step adds significant time to
the length of the tests.