Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação
Figure 2: Instance Number Values Dialog
A value of –1 indicates that the instance is not defined on that machine. The field at the bottom
of the window specifies which instance numbers are available for use.
of the window specifies which instance numbers are available for use.
Step 6
Take note of the available numbers so you can use one of them for the new instance. You must
use this same number when adding the instance to each machine.
use this same number when adding the instance to each machine.
Step 7
Click Close.
How to Add an Instance to a CICM
Step 1
On a CICM, open the Web Setup tool.
Step 2
Click Instance Management in the left frame, then click Add in the right frame. An Add
Instance page appears.
Instance page appears.
Step 3
From the drop-down lists, select a facility and an instance.
Step 4
Enter the instance number you chose previously.
Step 5
Click Save to add the instance.
Setup and Configuration Guide for Cisco Unified Contact Center Hosted Release 9.0(1)
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Chapter 2: CICM Installation and Configuration
Assigning an Instance Number to a CICM