Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

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•

Transfer any applicable flexible single master operations (FSMO) roles and redefine the time
source.

For additional information, see:

–

Your ICM System Diagram and the ICM/IPCC System Design Specification for your
implementation

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•

Set the new Domain Controller as the Global Catalog (if required).

For additional information, see:

–

Your ICM System Diagram and the ICM/IPCC System Design Specification for your
implementation

•

Point all member servers to the new DNS servers.

For additional information, see:

–

•

Demote the domain controller on the production Loggers to member servers.

For additional information, see:

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•

Uninstall DNS from the 8.0(x), and 8.5(x) Unified ICM servers.

How to install Active Directory on the new Domain Controller

Note: Release 9.0(1) supports Windows Server 2008 R2 Active Directory controllers. Steps in
this document for configuring Active Directory relate to Windows Server 2008 R2. Consult the
Microsoft documentation for Windows Server 2008 for details on Windows Server 2008 Domain
Controller configuration.

Select Start > Run enter 

 and click OK.

When the Active Directory Wizard opens, click Next.

Under Domain Controller Type, select Additional Domain Controller for an Existing Domain.

On the Network Credentials screen, enter the domain admin username and password.

The Additional Domain Controller screen should already be filled in with the FQDN (Fully
Qualified Domain Name).

Upgrade Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 9.0(1)