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Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas

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Keys and
NULL
Option
Data Type
Description
Name
PK NOT
NULL
DBINT
An index for query rule clauses within a given query
rule.
SequenceNumber
Reason_Code
This table is part of the
category. For database rules, see
Configuration table containing the reason code text to reason code mapping information.
Table 270: Indexes for Reason_Code Table
index_keys
index_description
index_name
ReasonCode
nonclustered, unique, unique key
located on PRIMARY
XAK1Reason_Code
ReasonCodeID
clustered, unique, primary key located
on PRIMARY
XPKReason_Code
Table 271: Fields in Reason_Code table
Keys and
NULL
Option
Data Type
Description
Name
NOT
NULL
CHANGESTAMP
Incremented when the record is changed in the
central database.
ChangeStamp
NOT
NULL
DBCHAR
Default value is N.
Deleted
NULL
DESCRIPTION
The description of the reason code.
Description
AK-1 NOT
NULL
DBINT
Reason code used by agents (configurable). [In
addition to reason codes that you have defined,
Unified CCE uses some predefined reason codes.
See
ReasonCode
PK NOT
NULL
DBINT
A unique identifier created by the schema.
ReasonCodeID
NOT
NULL
varchar(40)
Text associated with the reason code numeric value.
ReasonText
   Database Schema Guide for Cisco Unified Contact Center Enterprise Release 9.0
378
All tables
Reason_Code