Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

In CAD 7.1(2), the CAD desktop applications are available in the languages displayed 
in Table 1.

The CAD services must be installed on machines running an English language 
operating system. 

The CAD desktop applications can be installed on machines running either an English 
language or a supported localized language operating system.

Cisco Desktop Administrator, although available only in English, must be installed on 
a machine running a supported localized language operating system in order to be 
able to create reason codes, wrap-up data, and other communications with agents in 
the localized language.

Simplified Chinese

×

×

×

Danish

×

×

×

×

Dutch

×

×

×

×

English

×

×

×

×

×

French

×

×

×

×

German

×

×

×

×

Italian

×

×

×

×

Japanese

×

×

×

×

*

* IP Phone Agent does not support Japanese if it is running on a SIP phone. Reason codes and 

wrap-up data must be Katakana half-width in Shift-JIS format. Kanji will not display properly.

Korean

×

×

×

Brazilian Portuguese

×

×

×

×

Spanish

×

×

×

×

Swedish

×

×

×

×