Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
70
January 16, 2013
Telephone Number Display
Use the Telephone Number Display tab (
) to configure the format that Agent
Desktop uses to display phone numbers. The selections you make are illustrated in
the sample fields, with the exception of the “Remove first ‘n’ digits” and “Remove last
‘n’ digits” fields. If you type non-zero values in one or both of these fields, the sample
does not change.)
the sample fields, with the exception of the “Remove first ‘n’ digits” and “Remove last
‘n’ digits” fields. If you type non-zero values in one or both of these fields, the sample
does not change.)
To configure the telephone number display:
■
Select or clear the check boxes and radio buttons on the Telephone Number
Display tab as desired, then click Apply to save your changes.
Display tab as desired, then click Apply to save your changes.
Figure 29.
Telephone Number Display tab
Table 5.
Telephone Number Display tab — description
Section
Description
External number format
The format of the calling number and called number.
Area code/Exchange
The separator between area code and exchange.
Exchange/Subscriber code
The separator between exchange and subscriber
code.
code.
Internal number format
The number of digits displayed for internal phone
numbers. You can also add a leading ‘x’ (extension).
numbers. You can also add a leading ‘x’ (extension).