Interphase Tech ispan 5535 pri Manual Do Utilizador

If you do not know how to check the following items, 
see Index of Common Tasks on page 115:

1. Use the Event Viewer from Windows NT 

Administrative Tools to see if the Remote Access 
Service is successfully initialized.

2. Make sure at least one ISDN RAS port is allowed to 

accept incoming calls.

3. Use Remote Access Admin from Windows NT 

Administrative Tools to see if ISDN RAS 
incoming ports are active.

4. Make sure your system administrator has given the 

remote user right to connect.

5. Check that the protocol(s) used by the remote user 

(IP, IPX/SPX, or NetBEUI) are configured in the 
RAS server.

6. Use SynWatch to see if an ISDN connection 

problem exists. (Does SynWatch see the ISDN call 
in progress? Is this call accepted by the remote 
system?)

7. Use SynWatch to see if a PPP negotiation problem 

exists. Check the remote user ID and password.

Select the Enable Multilink option in the RAS 
Network Configuration. (See Index of Common Tasks on page 115.)

1. Make sure that your ISDN subscription and the 

remote ISDN subscription offer as many B channels 
as the multilink requires.

2. Make sure that the number of free ISDN channels is 

sufficient for this multilink call. (Check both sides 
of the connection).