Nortel Networks meridian m3905 Manual Do Utilizador
Call Center Agent/Supervisor Features
17
Example
To re-enter ACD DN 1 without using
Priority (press
To re-enter ACD DN 1 without using
Priority (press
£ ‚ £
to correct
ACD DN 1):
Dial
your Agent ID
£
Supervisor ID
£
ACD DN 1
£ ‚ £
ACD DN 1
£
ACD DN 2
£
ACD DN 3
£
ACD DN 4
£
ACD DN 5
£ £
.
Note:
This feature is not available on the
Meridian SL-100.
Agent logout
/
Press the
Make Busy
Key
and disconnect
the headset. The LED indicator lights
continuously.
continuously.
Note:
If you press the Make Busy Key
while
on an ACD call, you will be logged out
automatically when the call is finished.
automatically when the call is finished.
Make Busy