Honeywell International Inc. AZWDGL Manual Do Utilizador
Installation and Operations Guide
|
AZW-5000
22
LTBT-TM-AZWIOG
Rev. 0001BETA
© Honeywell
Troubleshooting
Troubleshooting weak reception
If you are having trouble getting a good signal:
1.
Switch the orientation of the internal antenna by changing AV-31
(0=vertical, 1=horizontal).
(0=vertical, 1=horizontal).
2.
Move the device to reduce interference.
3.
4.
Add another AZW-5000 device to act as a repeater. Note that the use of
repeaters reduces the overall bandwidth of the network.
repeaters reduces the overall bandwidth of the network.
Troubleshooting RSSI flash sequences
The RSSI LEDs show radio signal strength, but will flash if an error occurs.
RSSI flash sequence
Error Condition
Recommended Actions
One red
No communication or the device has
not joined the ZigBee network
not joined the ZigBee network
Ensure the device has the same Extended PAN
ID and security key as the coordinator.
ID and security key as the coordinator.
The device may not be in range of another
AZW-5000. See “Troubleshooting weak
reception”.
AZW-5000. See “Troubleshooting weak
reception”.
One yellow and two
green
green
ZigBee MAC address does not match
device type
device type
For the coordinator, make sure the ZigBee
MAC address is zero.
MAC address is zero.
For transceivers and repeaters, make sure the
ZigBee MAC address is not zero.
ZigBee MAC address is not zero.
Two green
Multiple devices have identical ZigBee
MAC addresses
MAC addresses
1. Remove power from all devices showing
this sequence.
2. Use Envision for BACtalk to configure
unique ZigBee MAC addresses for each of
the devices.
the devices.
3. Wait one minute and then apply power.
One red and one green Coordinator - no other devices on the
ZigBee network.
Transceiver or repeater - lost
communication with the coordinator.
communication with the coordinator.
Note: This sequence will flash
momentarily and then revert to a single
red flashing LED.
momentarily and then revert to a single
red flashing LED.
The device may not be in range of another
AZW-5000. See “Troubleshooting weak
reception”.
AZW-5000. See “Troubleshooting weak
reception”.
Check the radio signal strength of the
coordinator. See “Checking radio signal
strength” on page 16.
coordinator. See “Checking radio signal
strength” on page 16.
One flashing red and
two solid green
two solid green
The device has joined the ZigBee
network, but has not yet joined the
BACnet network.
network, but has not yet joined the
BACnet network.
Be patient. It can take up to three minutes for a
device to join the BACnet network.
device to join the BACnet network.