Polycom Welding System 3725-77601-001H Manual Do Utilizador

 

System Troubleshooting

Polycom, Inc. 

535

Dialing a Conference On Demand 
fails.
Inviting other endpoints into a 
conference using the CON service 
fails.

The endpoint dials a CON service, 
and the call is rejected because of 
one of the following:
•

The MCU is not registered or is 
offline.

The CMA system cannot log 
into the MGC.

The MGC has no resource 
available for the call.

The MGC’s IP address is not 
entered in the CMA system.

Check the diagnostics log for an 
ARJ reason from this endpoint.

Verify that the MCU is 
registered with the CMA system 
and is online. 

Verify that the MCU registered 
with the CMA system has the 
MCU’s IP address filled out in 
the Devices list.

Verify that the MCU login ID and 
password for the CON service 
are correct. 

Verify that the H.323 network 
service that the MCU is using is 
set as the default service.

Verify that the MCU has enough 
available resources to start this 
conference. 

Verify that the CON service is 
enabled. Go to Admin > Dial 
Plan and Sites > Services.

150

The gatekeeper is out of resources

151

The gatekeeper has insufficient resources

152

The gatekeeper registration version is invalid

153

The call signal address is invalid

154

The registering device’s address is invalid

155

The registering device’s terminal type is invalid

156

The registering device’s permissions are invalid

157

The conference ID is invalid

158

The registering device’s ID is invalid

159

The caller’s device is not registered

160

The called party’s device is not registered