Avaya 4621SW Manual Do Utilizador

Speaker does not operate

Ask your System Administrator if your Speaker 
was disabled. 

Phone does not ring 

Use the Up/Down Volume keys to set your 
ringer volume to a higher level. 
From another phone, place a call to your 
extension to test this suggested solution. 

Display shows an error/
informational message 

Most messages involve server/phone 
interaction.
If you are on a call and the display suddenly 
shows “Discovering...,” the network connection 
between the telephone and the call server was 
interrupted, but your call stayed connected. The 
telephone automatically starts to re-register with 
the call server, but until re-registration succeeds, 
you do not have access to switch features and 
functionality such as Transfer, or to 
administered Feature buttons.
If you cannot resolve the problem based on the 
message received, contact your System 
Administrator for resolution. 

Characters do not appear on 
the Display screen 

See “

.” 

Check all lines into the phone to ensure that it is 
properly connected. 
Check the power source to ensure that your 
telephone is receiving power.
Perform the following Test procedure: with the 
telephone idle (on-hook), press and release the 
Mute button. Then press the following numbers 
on the dialpad: 8 3 7 8 # (which stands for 
TEST). The display should indicate the self-test 
has started, then report if the test was 
successful or failed. If nothing appears on the 
display, and the phone is receiving power, your 
phone might need to be replaced.
If these suggested solutions do not resolve the 
problem, reset or power cycle the phone with 
your System Administrator’s assistance.