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Mitel NuPoint Messenger Technical Documentation - Release 7.0
 
Using the DID NuPoint Voice Application 
This section covers the final steps to take in order to use the DID NuPoint Voice application. 
Activating Changes 
Activating changes for the DID NuPoint Voice application is identical to activating changes as 
discussed in the NuPoint Voice Application chapter. 
Creating Mailboxes 
The final step for making DID NuPoint Voice operational is to create mailboxes.  Refer to Chapter 
6, Mailboxes, for more information. 
If the administrator’s or the attendant’s mailbox is desired and is set to a number other than the 
default, you must create the mailbox before using it.  Identifying the mailbox numbers in the DID 
NuPoint Voice application gives the mailboxes the ability to perform their special functions, but 
the functions are not enabled until the mailboxes are configured.  The recommended FCOS for 
both mailboxes is 10 (VIP), the LCOS  is 1 (Default), the GCOS is 1, and the message waiting 
type should be whatever is available for your server. 
Testing 
After phone lines have been installed, and you have completed all the applicable steps discussed 
so far, test your DID NuPoint Voice application.  In addition to the testing tips listed in the 
following paragraphs, see the task list for the procedure in Volume 2 of this manual. 
• 
For test purposes, standard single line telephones perfectly mimic a CO; a rotary dial 
telephone mimics dial pulse signaling, and a pushbutton phone generates the DTMF of tone 
trunks. 
• 
Unplugging a CO line makes the line neither idle nor busy to the CO.  The CO’s automatic 
testing eventually discovers the unplugged line, and takes it out of service.  You must then 
call the telephone company and have them reactivate the line manually, unless the local 
phone company has configured the trunk group for auto-restore.  Whenever possible, it is 
better to make a line busy to the CO than to unplug it.  Make a line busy by reversing its 
polarity (grounding the M lead). 
• 
Once the server is working, use caution when substituting telephone line cords.  Two kinds of 
line cords are commonly available.  You can tell them apart by the positions of the two tabs 
on their end connectors.  The standard cord (that is, the most readily available) has tabs on 
opposite sides of the line cord.  The other type, which is sometimes called a data cord, has 
tabs that are both on the same side of the line cord.  Replacing an existing line cord with a 
different type can take the port out of service. 
– 
The standard cord (tabs on opposite sides) reverses the positions of the E & M leads, but 
maintains Tip & Ring polarity.  Plugging in a cord that switches E & M lead positions 
between the Tellabs cards and the NuPoint Messenger server immediately takes the 
server off-hook, and holds the port out of service. 
– 
The data cord (tabs on the same side) maintains E & M continuity, but reverses Tip & 
Ring polarity.  Plugging in a cord that reverses polarity between the CO and the Tellabs 
equipment automatically makes the trunk busy, and effectively takes it out of service. 
©Copyright 2002, Mitel Networks Corporation 
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