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SAVE A SERVICE CALL 
13 
EXPANSION CONTROL VALVE RUNNING 
If an expansion control valve is fitted in the cold water line to the water heater 
(refer to page 
23
)
 it may discharge a small quantity of water instead of the 
temperature pressure relief valve on the water heater. The benefit is that 
energy is conserved as the discharged water is cooler. 
 
WATER HEATER APPEARS TO BE LEAKING 
When the water heater is first lit, or after a large usage of hot water, 
condensation may form on the burner of the water heater. This is quite normal, 
especially in winter months and will dry off as the water is heated. 
 
HIGH GAS BILLS 
Should you at any time, feel your gas account is too high, we suggest you 
check the following points: 
• 
Is the relief valve running excessively? 
(Refer to 
• 
Is one outlet (especially the shower) 
using more hot water than you think? 
(Refer to 
“Not Enough Hot Water”
 on 
page 11). 
• 
Is there a leaking hot water pipe, 
dripping hot water tap, etc? Even a 
small leak will waste a surprising 
quantity of hot water and gas. Replace 
faulty tap washers, and have your 
plumber rectify any leaking pipe work. 
• 
Consider recent changes to your hot 
water usage pattern and check if there 
has been any increase in tariffs since 
your previous account. 
 
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU 
NEED ASSISTANCE, CALL YOUR NEAREST RHEEM SERVICE 
DEPARTMENT OR ACCREDITED SERVICE AGENT.