Справочник Пользователя для Toshiba B-SX4T

ENGLISH VERSION EO1-33058 

5.1 Error Messages

E5- 2 

(Only when the cutter 
module is installed on 
the printer.) 

The media is jammed in the cutter. 

Remove the jammed media.  Then press 
the 

[RESTART] key.  If this does not 

solve the problem, turn off the printer, and 
call a TOSHIBA TEC authorised service 
representative. 

⇒ Section 4.1.3. 

1.  The media has run out. 

1.  Load new media.  Then press the 

[RESTART] key. 

⇒ Section 2.4. 

2.  The media is not loaded properly. 

2.  Reload the media correctly.  Then 

press the 

[RESTART] key. 

⇒ Section 2.4. 

3.  The media is slack. 

3.  Take up any slack in the media. 

The ribbon is not fed properly. 

Remove the ribbon, and check the status 
of the ribbon.  Replace the ribbon, if 
necessary.  If the problem is not solved, 
turn off the printer, and call a TOSHIBA 
TEC authorised service representative.  

The ribbon has run out. 

Load a new ribbon.  Then press the 

[RESTART] key. 

⇒ Section 2.5. 

The Built-In Rewinder Unit is full. 

Remove the backing paper from the Built-
In Rewinder Unit.  Then press the 

[RESTART] key.  

The Print Head has overheated. 

Turn off the printer, and allow it to cool 
down (about 3 minutes).  If this does not 
solve the problem, call a TOSHIBA TEC 
authorised service representative. 

There is a problem with the Print Head. 

Replace the Print Head.   

A momentary power failure has 
occurred. 

Check the power source which supplies 
power to the printer.  If the rating is not 
correct, or if the printer shares the same 
power outlet with other electrical 
appliances that consume large amounts of 
power, change the outlet.  

1.  The printer is used in a location 

where it is subject to noise.  Or, there 
are power cords of other electrical 
appliances near the printer or 
interface cable. 

1.  Keep the printer and the interface 

cables away from the source of noise 

2.  The Power Cord of the printer is not 

grounded.  

2.  Ground the Power Cord. 

3.  The printer shares the same power 

source with any other electrical 
appliances.  

3.  Provide an exclusive power source for 

the printer. 

4.  An application software used on 

your host computer has an error or 
malfunction. 

4.  Confirm the host computer operates 

properly. 

An error has occurred in writing to the 
flash ROM. 

Turn the printer off, and then on again.