Справочник Пользователя для Toshiba B-SX4T

ENGLISH VERSION EO1-33058 

5.2 Possible Problems

E5- 3 

An error has occurred in formatting the 
flash ROM. 

Turn the printer off, and then on again. 

Saving failed because of an insufficient 
capacity of the flash ROM. 

Turn the printer off, and then on again. 

Data cannot be read from/written to a 
backup EEPROM properly. 

Turn the printer off, and then on again. 

The printer did not succeed in writing 
data onto an RFID tag after having 
retried for a specified times. 

Press the 

[RESTART] key.  

The printer cannot communicate with 
the RFID module.  

Turn the printer off, and then on again. 

While the printer is in the Download 
mode for upgrading the firmware, it 
receives an improper command, for 
example, a Issue Command. 

Turn the printer off, and then on again. 

The printer is waiting for a password to 
be entered. 

Please inquire of the system administrator. 

A wrong password was entered 
consecutively for three times. 

Please inquire of the system administrator. 

Other error messages 

A hardware or software problem may 
have occurred. 

Turn the printer off and then on.  If this 
does not solve the problem, turn off the 
printer again, and call a TOSHIBA TEC 
authorised service representative.  

 
 

This section describes problems that may occur when using the printer, and their causes and solutions.  
 

1.  The Power Cord is disconnected. 

1.  Plug in the Power Cord. 

2.  The AC outlet is not functioning 

correctly. 

2.  Test with a power cord from another 

electric appliance.  

The printer will not 
turn on. 

3.  The fuse has blown, or the circuit 

breaker has tripped. 

3.  Check the fuse or breaker. 

1.  The media is not loaded properly. 

1.  Load the media properly. 

⇒ Section 2.4. 

The media is not fed. 

2.  The printer is in an error condition.  

2.  Solve the error in the message display.  

(See Section 5.1 for more detail.) 

Pressing the 

key in the initial state 
results in an error. 

A feed or an issue was attempted not on 
the following default conditions. 

Sensor type: Feed gap sensor 
Printing method: Thermal transfer 
Media pitch: 76.2 mm 

Change the print condition by using the 
printer driver or a print command so that 
it corresponds to your printing conditions.  
Then, clear the error state by pressing the 

[RESTART] key.  

1.  The media is not loaded properly. 

1.  Load the media properly. 

⇒ Section 2.4. 

2.  The ribbon is not loaded properly. 

2.  Load the ribbon properly.  

⇒ Section 2.5. 

3.  The print head is not installed 

properly. 

3.  Install the print head properly. Close 

the Print Head Block. 

Nothing is printed on 
the media. 

4.  The ribbon and media are not 

matched. 

4.  Select an appropriate ribbon for the 

media type being used.