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Persona C16 Card Printer Service Manual (Rev. 5.0)
35
Ribbon Errors
Resolving the Skipping Ribbon Panel issues
Symptom: The Printer is using more than one set of ribbon panels to print one side of a
card.
card.
Step Procedure
1
Calibrate the Ribbon Sensor. (See the next page.)
a. Reset the Printer to clear any Error Messages by removing Power and
reapplying.
b. Open the Printer Control Panel from the Computer.
•
If using Windows 95/98/ME, right click on the C11_C16 Card Printer
Icon and select Properties.
Icon and select Properties.
•
If using Windows NT 4.0, right click on the C11_C16 Card Printer
and select Document Defaults.
and select Document Defaults.
•
If using Windows 2000/XP, right click on the C11_C16 Card Printer
and select Printing Preferences. Click on the Calibrate tab.
and select Printing Preferences. Click on the Calibrate tab.
c. Click
on
the
Sensors button. (See the next page.)
d. Remove the ribbon and close the top cover.
e. Click on the Send button for a ribbon Sensor calibration.
e. Click on the Send button for a ribbon Sensor calibration.
f. Verify that the Printer beeps twice.
g. If the Printer does not beep twice, see
in Section
2, Page 22.
Continued on the next page