Справочник Пользователя для IBM 24R9718 IB
xi
To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call
1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers in
1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers in
.
Phone numbers are subject to change without notice.
NOTE: IBM and Topspin are both available for more information. For support, contact IBM before
Topspin.
Topspin.
Before You Call
•
(Linux only; leave blank for Windows) Enter the rpm -qa | grep topspin command at your host to
view your RPMs, then provide this output.
view your RPMs, then provide this output.
•
Provide all relevant messages from system and console logs.
•
Provide the output from the show running-status all command.
•
Provide the firmware version of the host. For a Linux host, refer to
; for a Windows host, refer
.
a.
For Linux hosts, enter the /usr/local/topspin/sbin/tvflash -i command to view the firmware
version. In the example that follows, the image is v3.01.0000 build 2.0.0.491.
version. In the example that follows, the image is v3.01.0000 build 2.0.0.491.
Example
b. For Windows hosts, perform the following steps:
1. Log in to your Windows host.
2: Click Start > Programs > Topspin IB SDK > Utilities. The Utilities window opens and
2: Click Start > Programs > Topspin IB SDK > Utilities. The Utilities window opens and
displays a list of utilities.
3: Enter tvflash -i command to display the firmware version.
Table iii-1: EU Country Telephone List
Austria -- 43-1-24592-5901
Italy -- 39-02-482-9202
Belgium -- 02-718-4339
Luxembourg -- 352-360385-1
Denmark -- 4520-8200
Netherlands -- 020-514-5770
Finland -- 358-9-4591
Portugal -- 351-21-7915-147
France -- 0238-557-450
Spain -- 34-91-662-4916
Germany -- 07032-15-4920
Sweden -- 46-8-477-4420
Greece -- 30-210-688-1220
United Kingdom -- 01475-555-055
Ireland -- 353-1-815-4000
# /usr/local/topspin/sbin/tvflash -i
HCA #0: Found MT23108, Cougar, revision A1 (firmware autoupgrade)
Primary image is v3.01.0000 build 2.0.0.491, with label 'HCA.Cougar.A1.Boot'
Secondary image is valid, unknown source
[root@enclus2 root]#
HCA #0: Found MT23108, Cougar, revision A1 (firmware autoupgrade)
Primary image is v3.01.0000 build 2.0.0.491, with label 'HCA.Cougar.A1.Boot'
Secondary image is valid, unknown source
[root@enclus2 root]#