Руководство Пользователя для Spectra Logic spectra t120

137

Use this chapter to find solutions to the most common problems encountered with the 
library’s drives.

Note: For additional suggestions or for troubleshooting problems that are 

not covered in this guide, Spectra Logic recommends that you 
search the online Technical Support Knowledge Base located at
http://www.spectralogic.com/support/kbase/index.cfm/.

Troubleshooting problems are divided into these sections:

• Updating Drive Firmware, below

• LTO Tape Drive Troubleshooting on page 138

• SAIT Tape Drive Troubleshooting on page 153

• SDLT Tape Drive Troubleshooting on page 154

• RXT Drive Troubleshooting on page 157

Try these troubleshooting suggestions before opening a support ticket with Spectra 
Logic Technical Support. Note that the error message may display either the term utility 
or diagnostic; each of these refer to one of the diagnostics or utilities available on the 
T950

Note: If an error code displays on the library’s front panel, look up its 

definition using Spectra Logic’s interactive Sense Code Lookup at 
http://www.spectralogic.com/support/senselookup/index.cfm/
fuseaction/DisplayIndex/.

The drives in the library may require firmware updates; as they do, Spectra Logic sends 
you information on when and how to update the drives. Spectra Logic recommends 
that you only update drives when notified; this ensures that the upgrade has been 
properly tested for use in the library.