Справочное Руководство для Cisco Cisco Computer Telephony Integration Option 9.0
5-12
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5 Application Level Interfaces
Client Events Service
NumNamedArrays
The number of NamedArray
floating fields present in the floating
part of the message.
floating fields present in the floating
part of the message.
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDevice
ID
ID
The device ID of the device
associated with the connection.
associated with the connection.
STRING
64
AlertingDeviceID
(optional)
(optional)
The device ID of the device that is
alerting.
alerting.
STRING
64
CallingDeviceID
(optional)
(optional)
The device ID of the calling device. STRING
64
CalledDeviceID
(optional)
(optional)
The device ID of the originally
called device.
called device.
STRING
64
LastRedirect
Device ID
(optional)
Device ID
(optional)
The device ID of the previously
alerted device.
alerted device.
STRING
64
TrunkNumber
(optional)
(optional)
The number representing a trunk.
UINT
4
TrunkGroup
Number (optional)
Number (optional)
The number representing a trunk
group.
group.
UINT
4
SecondaryConnecti
onCallID
onCallID
The ID of the consultation Call that
Unified CCX placed from the CTI
port to the agent device. Unified
Unified CCX placed from the CTI
port to the agent device. Unified
Contact Center Express
(Unified CCX).
UINT
4
ANI (optional)
The calling line ID of the caller.
STRING
40
ANI_II (optional)
(V11+)
(V11+)
ANI II (Intelligent Information)
digits. - Currently not populated.
digits. - Currently not populated.
STRING
2
UserToUserInfo
(optional)
(optional)
The ISDN user-to-user information
element.
element.
UNSPEC
131
DNIS (optional)
The DNIS provided with the call.
STRING
32
DialedNumber
(optional)
(optional)
The number dialed.
STRING
40
CallerEnteredDigit
s (optional)
s (optional)
The digits entered by the caller in
response to IVR prompting.
response to IVR prompting.
STRING
40
CallVariable1
(optional)
(optional)
Call-related variable data.
STRING
41
...
...
...
...
CallVariable10
(optional)
(optional)
Call-related variable data.
STRING
41
CallWrapupData
(optional)
(optional)
Call-related wrapup data.
STRING
40
Table 5-5
CALL_DELIVERED_EVENT Message Format (continued)