Справочник Пользователя для B+B SmartWorx WLNG1

 
 
 

Troubleshoot problems and get support 

 

 
 

 
 

 36 

 

9  Troubleshoot problems and get support 

Problems powering on the AiO 

 Problems powering on the AiO 

Problem 
Indicator 

The green power button was not 
pushed. 

Press the green power button. 

Recharge the battery. 

The battery is depleted. 

Replace the battery. 

Ensure that the arrow on the cable is aligned with the 
arrow on the battery  

The battery is not plugged in 
correctly. 

Ensure that the battery cable is pushed all the way into the 
battery  

Ensure that the AiO is fully pushed onto the hand mount.  

The AiO is not seated properly onto 
the hand mount. 

Check that the USB cover is not interfering with the 
seating of the hand mount. 

The battery cable needs to be 
replaced. 

Replace the battery cable. 

The All-in-One will not 
power on  
 
Green power light 
doesn’t stay on 

The hand mount needs to be 
replaced. 

Replace the hand mount. 

 

Problems connecting the AiO to a wireless 
network 

 Problems connecting the AiO to a wireless network 

Problem 
Indicator 

The access point may not be 
powered on. 

Verify that the access point is on. 

Move closer to the access point. 

The AiO may be out of range of the 
access point. 

Access points may need to be relocated or added. 

Verify the connectivity settings between the AiO and the 
access point. 

Ensure that the DHCP server is active. 

The network settings may not be 
compatible between the AiO and 
access point.  

Ensure that the device is on the same subnet as the 
access point. 

The All-in-One is not 
associating with the 
access point 
 
Fast blinking blue light 
Slow blinking green  
power light 
 

Slow server response resulting from 

Move closer to the access point.