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3 – Event Messages
Alarm Events
59060-02 B
3-25
A
(A1007.0020) (MAX Retry count reached on CHAP Authentication Protocol Reset, failing 
Authentication)
Meaning:
A RADIUS server has rejected a RADIUS authentication request.
Action:
Check the configuration on both the switch and on the RADIUS 
Server for incompatibilities.
(A1007.0021) (No response to RADIUS access request for device on port port)
Meaning:
A configured RADIUS server did not respond to an authentication 
request within the timeout period.
Action:
Check RADIUS server configuration and the RADIUS server.
(A1007.0022) (Invalid response authenticator from RADIUS server IP_address:port, check 
shared secret)
Meaning:
RADIUS server configuration issue.
Action:
Check the shared secret. The shared secret must be configured on 
both the RADIUS server and the switch.
(A1007.0023) (Invalid response authenticator from RADIUS server IP_address:port, check 
shared secret
Meaning:
There is a RADIUS configuration problem.
Action:
Confirm that the shared secret configured on the switch is identical 
to the shared secret configured on the RADIUS server.
(A1007.0024) (Invalid access accept from RADIUS server IP_address:port, bad or missing 
Service-Type)
Meaning:
A service-type RADIUS attribute was not found within a RADIUS 
packet.
Action:
This is a RADIUS Server configuration issue. Consult your 
RADIUS server documentation.
(A1007.0025) (Security feature not supported.)
Meaning:
The switch is coming out of Non-Disruptive Code Load and 
Activation (NDCLA) and had an active security prior to the NDCLA, 
but the security feature is no longer supported.
Action:
A license key may be required for the security feature.
(A1007.0026) (Unable to validate Chap Response from device_WWN, possible Chap secret 
misconfiguration or security breach attempt.)
Meaning:
A CHAP authentication attempt failed due to failure while 
comparing secrets.
Action:
Check security configuration.