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84 / Forwarding your calls

Modular ICS 4.0 System Coordinator Guide

P0881591 Issue 01

If you call someone who has their calls forwarded to you, your 
call rings at that person’s telephone even though they are 
forwarding their calls to you.

Call forwarding occurs automatically when a call is not 
answered or the line is busy. These automatic options are 
changed in programming. 

For step-by-step instructions, see “Change where a call goes 
when there is no answer” on page 23.

Forward no answer redirects unanswered calls to another 
telephone on your Norstar system.

Line Redirection takes precedence over Forward no answer.

If you are one of a group of people who regularly 

forward their calls to one another, be aware that it is 
possible to set up forward loops where a call is forwarded 
from one telephone to another in a circle, and is never 
answered anywhere.

If the Norstar set is a member of a Hunt Group, the 

Call Forward no answer feature is overridden and the 
Hunt Group call continues to ring until the hunt time has 
expired. For more information on Hunt Groups see 
“Programming Hunt Groups” on page 135.

p0881591.book  Page 84  Wednesday, August 19, 1998  6:43 PM